Bernardi Honda - 960 Worcester Road - Route 9 East - Natick MA - 800-254-0013
Road Test Plus Program
Price: FREE
Appointment Not Necessary but recommended (800-790-9906 )
Time: Monday through Friday        7:30am - 4:00 pm

Bernardi Honda has eight ASE Certified Master Technicians of whom six are fully certified American Honda Master Technicians. These Honda experts manage Bernardi’s team of 30 technicians. They are committed to optimizing your Honda driving experience by offering a no-cost road test and 1 on 1 consulting session to answer your questions or to get to the bottom of a persistant problem.


Annoying noise or drivability problem?

One of our 6 ASE Certified Master and American Honda Master Technicians will be happy to go for a ride with you to help quickly get to the source of your Honda’s problem… so it is fixed right the first time!

Foreman Team Leaders
Questions on the proper operation of your Honda
One of our 6 ASE Certified Master and American Honda Master Technicians will be happy to meet with you 1 on 1 to explain the system of interest (e.g. ABS brakes, Navigation system, DVD Entertainment system, etc) and answer all of your questions about your Honda and its proper maintenance.
Meet our Master Technicians / Team Leaders
Don Keller
Don Keller
Shop Foreman
I have been working at Bernardi’s for 27 years, 22 years as shop foreman.

As a child, I was always interested in anything mechanical. I would take apart anything I could get my hands on to see how it worked, from household appliances to the lawn mower to the family car! At age 14 I performed my first major engine work; a valve job on a V8 Oldsmobile.

I took 2 years of mechanical engineering courses, after which I started a one-bay auto repair shop and eventually branched out into repairing construction equipment. I then attended 2 years of business school.

I began my career at Bernardi Honda as a lube technician and in 1987 became shop foreman. I work with a great bunch of proactive guys who make the days interesting and keep my skills sharp. I am proud to say that I have been named the Honda National Master ASE Technician of the Year, an honor that reflects the abilities of our entire team at Bernardi.

When I’m not at work, I enjoy biking, skiing, hiking, woodworking and spending time with family.
Kevin Mahoney
Kevin Mahoney
Team Foreman
Having worked at Bernardi Auto Group for 20 years really says a lot about the ownership, management and the people you work with day in and day out. It has always been a great experience to work at Bernardi Honda and I hope to continue for another 20 years. I plan on retiring here and can’t think of a better place.

I enjoy spending time with my family, playing hockey and other sports and tinkering with old hot rods with a group of friends. I am also involved with the high school youth groups at my church.
Adam Shapiro
Adam Shapiro
Team Foreman
I’ve had a lifelong fascination with cars and entered the automotive industry as a natural extension of that interest. I have been working at Bernardi Honda for the last 5 years as an Automotive Technician and Foreman. I previously worked repairing Chrysler cars and trucks.

I hold an Associates Degree in Science in Automotive Technology from MassBay Community College, and I am a 100% trained Honda Master Technician and ASE certified Master Auto Technician with advanced level certification in Automotive Engine Performance.

I like the challenge of solving difficult automotive repair issues, especially involving diagnosis of emerging advanced electronic and computer controlled vehicle systems and hybrid technology. I enjoy working one-on-one with customers to identify and fix problems right the first time and also help them better understand and use Honda products.

When I’m not at work, I enjoy spending time with my wife and baby daughter, and my hobbies include photography, yoga, and exploring the great outdoors.
David McCracken
David McCracken
Team Foreman
I have over 40 years of experience in the auto service field, and have worked at Bernardi Honda for the past 27 years, so I know our Bernardi customers very well! I am a Honda Certified and an ASE Master Technician.

I have been married for 29 years and my wife and I have two daughters and 2 grandchildren.

In my leisure time, I enjoy woodworking, Corvettes and motorcycles.
Lou Waddell
Lou Waddell
Team Foreman
I have been a Honda enthusiast my entire life. I started working at a Honda motorcycle dealership in the mid 70’s and moved on to Honda automobiles in the early 80’s. In 1999 I began working at Bernardi Honda. I was impressed by Rick Voss, the Service Director, and Bernardi’s emphasis on fixing cars correctly and by Don Keller, the shop foreman who makes sure that the technicians have the best equipment and tools to properly service Hondas. In my ten plus years working at Bernardi, I have enjoyed the challenge of repairing and servicing Honda vehicles and I am a Certified ASE L1 Honda Master Technician.

I have recently remarried and together we have five children. I have raced Honda cars with the SCCA and motorcycles at NHMS. In the winter I enjoy skiing and in the summer have become hooked on sailing out of Boston Harbor.
Ray Zichella
Ray Zichella
Team Foreman
I have worked at Bernardi Honda for 9 years. I started as an automotive technician and have been a team foreman for 4 years. I’ve been in the automotive field since 1982 working in the MetroWest area on a number of different vehicle makes and models, and I find it very rewarding to now have the opportunity to work on Hondas. My personal car is a Honda and I wouldn’t consider anything else for my family.

Everyone at Bernardi takes his or her job very seriously and is dedicated to learning new updates that help maintain Hondas at the ultimate performance level. Customer relationships are very important to me and I listen carefully to our clients when they describe what is going on with their vehicles.

I am continuing with my Honda factory-training program and hope to be a Honda Master technician within the year. My hobbies include snowmobiling in Maine with my family and dirt biking with my son. I also like cooking gourmet meals.

Ricky Yuen
Ricky Yuen
Team Foreman
I have always been fascinated with how cars run and I enjoy fixing them, so it was quite natural for me to find a career in the automobile service industry. For the past 13 years I have worked at Bernardi Honda, starting as an apprentice lube technician and working my way to become a team foreman.

In my spare time I love to cook, play video games and spend time with my family and dogs.
Bryce Potter
Bryce Potter
Team Foreman
I’m an ASE Master Tech and hope to be a Honda Master Technician within the year. I have been with Bernardi Honda since 1998.

I live in Worcester Ma. With My wife and son Logan. When not at Bernardi Honda, I enjoy weight lifting, paintball, snow boarding and playing poker. I have a passion for Honda and have owed 7 Honda vehicles (including two motorcycles) and can’t wait to get my son on a dirt bike.
Bernardi Honda
960 Worcester Road · Route 9 East
Natick, MA 01760
Site Map
Sales: 800 254-0013
Service: 800-790-9906
Parts: 800 247-3033
Fax: (508) 651-0325
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